We value the trust you place in us. That's why we insist on the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
1. Collection of Personally Identifiable Information and Other Information
When you use our Website, we collect and store your personal information, which you provide from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth, and customised experience. This allows us to provide services and features that most likely meet your needs and to customise our website to make your experience safer and easier. More importantly, while doing so, we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based on your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviours to better understand, protect, and serve them. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies on your computer's hard drive. The cookies do not contain any personally identifiable information.
We offer certain features that are only available through the use of a "cookie".
If you choose to buy on the Website, we collect information about your buying behavior.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number, a credit / debit card expiration date, and/or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms, or other message areas or leave feedback, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card, debit card, or other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you with the ability to opt-out of such uses. We use your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect money, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, customise your experience, detect and protect us against error, fraud, and other criminal activity, enforce our terms and conditions, and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website.
We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or
income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and displaying content according to your preferences.
3. Sharing of personal information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud, and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt in.
We may be sharing your personal details, including name, address, DOB, phone number, and email address, with banks for the purpose of providing banking services, including insurance, loans, etc.
We may also be sharing historical data since your association with K.N.Bioscienes(India)Pvt ltd..
4. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. K.N.Bioscienes(India)Pvt ltd is not responsible for the privacy practices or the content of those linked websites.
5. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we use a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorised access.
6. Your Consent
We provide all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us, then please email to email@example.com
8. Nodal / Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Kushal Reddy
Behind SLI Power Engineers, Bachupally Rd, Medchal-Malkajgiri district, Hyderabad, Telangana- 500090
Time: Mon to Fri (10:00 AM to 5:00 PM)
Please contact us with any questions regarding this statement at the above address.
Behind SLI Power Engineers, Bachupally Rd, Industrial Area, Ameenpur, Miyapur, Hyderabad, Telangana - 502325
Time: Mon to Fri (10:00 AM to 5:00 PM)