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knbiosciences.in's Return and Exchange Policy offers no return of goods once delivered. If you choose to exchange the item for a mismatched product or receipt of a defective or expired item, you will be provided with a free replacement of the item. However, an exchange is subject to the availability of the product in our stock.
The following exceptions and rules apply to this policy:
1. All items to be returned or exchanged must be unused and in their original condition, with all original labels and packaging intact, and should not be broken or tampered with.
2. Exchanges are allowed only if your address is serviceable for an exchange by our logistics team.
3. In case you have purchased a product that has a free gift or offer associated with it and you wish to return the item, the maximum refund or free item MRP will be debited until the satisfactory receipt of all free gift(s) or offer item(s) that are shipped along with it.
4. If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
5. Perishable goods such as seeds and flowers cannot be returned if the packet is opened or damaged.
6. Products must be returned within 7 days from the day of delivery. To return your purchase, please call customer care at 040-23045337.
To complete your return, we require a receipt or proof of purchase.
Please send your purchase back to K.N.Biosciences(India)Pvt ltd
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 to 10 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable).
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Behind SLI Power Engineers, Bachupally Rd, Medchal-Malkajgiri district, Hyderabad, Telangana- 500090
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana.
Shipping: To return your product, you should mail your product to: email@example.com
You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
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